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Passenger Assistants - Great Yarmouth

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  • Posted By: Norse Commercial Services
  • Address:
    • 280 Fifers Lane
    • Norwich
    • Norfolk
    • NR6 6EQ
  • Date Posted: 22nd Mar 2010
  • Salary: £6.47 per hour
  • Location: Great Yarmouth
  • Reference Code:
  • Views Since Posting: 260
  • Full Description:



Job Title - Passenger Assistant

Hourly Rate - £6.47 per hour
Up to 20hpw

Reporting To
Operations Manager – Minibuses


BASIC FUNCTION

To have joint responsibility with the driver for collecting and taking clients to and from various day care centres/schools as directed by their Manager.

GENERAL DESCRIPTION OF POST

• To be responsible for safety, welfare and proper conduct of clients and passengers in accordance with their particular emotional or physical needs.

• To supervise the seating and securing where appropriate and behaviour of clients.

• To see clients safely from door-to-door and where necessary, assist into their homes and day centres/schools, leaving them safely.

• To act as first point of contact between clients, relatives, carers, and the Centre Staff/School, conveying any relevant messages and information to all parties.

• To understand and respect the client’s privacy, dignity and confidentiality.

• To understand and if necessary, cope with feelings of the client’s relatives.

• Ensure that services are provided in accordance with Company standards and objectives of quality assurance.

• To perform such other duties of a like nature as may be directed by the Operations Manager.

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